Insurance Waiver Forms & Cancellation Policy

When attending our clinics/lesson days we require you to complete a waiver every year, please use this live form & then send us a copy of he waiver for our records –

  • Riding Waiver General – To be completed by all participants, fence sitters exempt
  • Parental consent waiver for participants under 17 years of age- Parents must be in attendance for the lesson

Cancellation Policy

Please pre read, booking in our clinics/lessons is per the below policy

We have adopted a *new* cancellation policy. As we are a small business, places are limited and it is difficult to change bookings at short notice. This means some riders miss out if they are on a wait list.

Please ensure you cancel any bookings (whenever possible) at your earliest convenience so we can offer the available slot to fellow riders.

Please email Mel or phone 0418 486 081.

Cancellation fees:


If a lesson is pre booked and cancelled less than 24 hours – Full fees are payable

If a lesson is pre booked a min of 48 hours notice is given & a credit will be offered –

If cancellation is due to horse or rider injury & vet/dr cert is provided we can offer a refund for 50% if 48/24 hours notice is given as we understand injury/illness is real!

Private lessons are required to be paid in advance – If more than 48 hours notice is given we can offer credit for future bookings –
(In extreme circumstances, such as sudden illness or injury we may waive such fees at our discretion)

CLINIC CANCELLATION – A Non REFUNDABLE Deposit is required to be paid to secure your spot in any upcoming clinics/workshops/camps. If you are unable to attend for any reason after payment of deposit has been made, we encourage you to advertise your spot or let us know as earliest as possible and we will help to advertise the vacancy. If it is filled a refund will be processed. – NO REFUND/CREDIT will be issued on deposit.

Full Clinic Payments – If the position has been paid in full & you wish to cancel your place the following information will assist you.

  1. If horse/rider is injured/unwell 7 days prior to scheduled clinic a credit will be issued for a future clinic/lesson etc less Deposit & 10% ADMIN FEE of TOTAL CLINIC COST – we have already paid venue hire/ transport/advertising fees etc. Presentation of VET/DR cert needs to be presented to be issued this credit
  2. If cancellation less than 7 days – No credit/refund will be issued unless the place is filled, we suggest you advertise your spot & notify us asap & we will advertise it also for you, once spot is filled & paid we can issue FULL REFUND
  3. If cancellation prior to 14 days Credit will be offered less Deposit & 10% admin fees.

No cancellation fees will apply due to us cancelling or re scheduling the clinic (or coach illness!). Those who have prepaid for lessons will not incur any fee

4. There is no refund or credit for fence sitters who have paid and no show or cancel less then 7 days prior to clinic.

Riders Day Out

If you need to cancel your pre booked Riders/Babies Day out 7 days prior to the scheduled date – We can offer a credit less 10% Admin/facility hire unless the spot is filled then a refund can be issued in full

No refunds/credit will be offered less than 7 days prior to scheduled date